SEIU Local 1984

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The SEIU Online Stewards Book

As front-line leaders at the worksite, SEIU stewards are required to wear many hats. They are problem solvers, educators, and communicators. And, most importantly, they are organizers.

The Stewards Book is a resource that outlines stewards' various duties and responsibilities in the workplace.

There are chapters ranging from "Dealing with Management" to “The Steward as Political Activist." The manual also provides a handy checklist of things stewards need to know, have, and do.

Your Role as a Steward: The Basics
Get the basics about what you need as a steward, what your protections and duties are, and how to welcome new workers to the job.

Talking to your Co-Workers
The how-to of explaining SEIU and how we work as a union, explaining our dues system, and what a difference the union does make.

Problem-Solving 101
What do you do when confronted with a problem. This section teaches how to identify problems, what you have a right-to-know as steward, how to analyze the problem, and working with management to resolve issues quickly.

Your Role as Steward: In-Depth
So, you've got a dispute in your workplace that's not going away easily. Stewards wear many hats, and have lots of tools at their disposal to resolve issues short of filing formal grievances.

Disputes and Grievances: Rights, Procedures and Best Practices
For the occasions when meetings between management and a member can lead to discipline or a grievance, read the step-by-step of the members' (and your) rights, and how to formally craft grievances to reach the right resolution for workers.

Organization Chart, Glossary and Bibliography
Read about how SEIU's organized, read the terminology, and the supporting information that you can read to find out more.

For a hard copy, contact the union office.